Privacy Policy
Last Updated: February 2, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, update your profile, or communicate with us. This may include: - **Account Information:** Name, email address, password, job title, and company name. - **User Content:** Audio recordings, transcripts, resumes (CVs), cover letters, and code snippets processed through our services. - **Usage Data:** Device information (model, OS version), IP address, log files, and interaction data (features used, session duration). - **Payment Information:** If you purchase a subscription, our third-party payment processor collects your payment details. We do not store full credit card numbers.
2. How We Use Your Information
We use your information for the following purposes: - **Service Provision:** To provide, operate, and maintain our services, including generating interview insights, real-time hints, and automated job applications. - **Improvement:** To analyze usage patterns and improve our AI models and user experience. - **Communication:** To send you technical notices, updates, security alerts, and support messages. - **Compliance:** To comply with legal obligations and enforce our terms.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information in the following circumstances: - **Service Providers:** With third-party vendors (e.g., cloud hosting, payment processing, email services) who perform services on our behalf and are bound by confidentiality obligations. - **Legal Requirements:** If required by law, regulation, or legal process (e.g., a subpoena). - **Business Transfers:** In connection with a merger, sale of assets, or acquisition. - **Consent:** With your explicit consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. - **User Content:** Retained for the duration of your account or until you delete it. - **Usage Data:** Retained for up to 12 months for analytics purposes. - **Deletion:** You can request deletion of your account and data at any time via the app settings or by contacting [email protected].
5. Your Data Rights (GDPR & CCPA)
Depending on your location, you may have the following rights: - **Access:** Request a copy of the personal data we hold about you. - **Rectification:** Request correction of inaccurate data. - **Erasure:** Request deletion of your personal data ('Right to be Forgotten'). - **Restriction:** Request restriction of processing. - **Portability:** Request transfer of your data to another service. - **Opt-out:** Opt-out of marketing communications. To exercise these rights, contact us at [email protected].
6. Security
We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS/SSL) and at rest. However, no method of transmission over the internet is 100% secure.
7. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. International Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
9. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.
10. Contact Us
If you have questions about this policy, please contact us at: **Swiqe Inc.** Email: [email protected]